Queen Annes Catering - Policies

Queen Anne's Catering has variations to policies depending on the catering service ordered. Below are our general policies, specifications to policies will be provided with contract.

Deposit & Payment

A deposit (changes depending on catered service) is required for contract write up and to hold service and pricing. Your deposit is nonrefundable if the event is canceled. The deposit will be refunded to you if you if no additional guests have been served,no additional services have been requested,or if predetermined service times have not been extended. Additional labor is 20.00 per half-hour per employee.(Menu pricing is based on 125 guests or more) An 18% service charge and applicable sales tax will be added to all pricing.

Guarantees:

A guaranteed number and complete pre-payment is required 10 days prior to the reception. You may add to the number of guests until 48 hours before your service. Counts may not be lowered once given. You will be charged for the final guaranteed number of guests or the number served whichever is larger. Method of payment can be cash,personal check,or bank check.Stated pricing is discounted cash/check pricing.

Leftover food:

The health department requires that food extended in temperature may not be released to you or your guests. We appreciate your cooperation.

Service personnel:

Your menu pricing does include 4 hours of service time. The service time starts one hour before the meal is served. Additional service time is $20.00 per half hour per employee at the event.

Buffet set-up & Sit Down Service:

Buffet and Sit down style service set up: Meals include stainless flatware. Also included are the plastic dinner plate, plastic drinking glass, plastic salad plate, paper napkin, and paper coffee cup.